RPC - Business Video/Voice/Chat System
For Live Online Sales, Consultation and Support.
- Enrich your customer support and online consultation with a real time presence.
- Have your visitors see and hear your agents live. When browsing a website how many times did you think “I want to talk to real person”. You don't want your visitors to leave your site quickly, do you? Help them to find what they're looking for before they exit your page.
- What are you waiting for? Add Real Person Contact to your webpages and make your service special compare to your cometitors. Real Person Contact is cloud-based technology.
your web!
customers!
revenue!
Console
RPC Customer Console will make your website SPECIAL and DIFFERENT from otherwebsites. When on your website your customers will be able to talk to your support people live. Your customers already have all they need: computer, headset and/or webcam. The customer has a choice to talk voice only or voice and video, while your support staff will always be via video.
Console
Support console is an environment where your support team provides assistance to your customers via video in real time. All your website visitors will leave satisfied with a full shopping cart.
Console
Management Console will let you see your agents in action. You can tune in and monitor any conversation between your support and the customer. You will see all your account activities and statistics like wait time, how many customers each agent served, where are your customers coming from and other stats.